Many law firms think being a lawyer is their brand. While this is partly true, there are thousands of lawyers out there. Simply being a qualified professional may attract some clients, but you’ll never stand out from the crowd. Worse yet, a brand that lacks intention could cost your firm potential clients.
At its core, law firm branding is about building a professional identity for your business. A good brand is recognizable. People will see your branding and know it’s from your firm. It may also evoke certain feelings like trust, authority, or credibility.
But how do you build a brand for your firm? This post will explore some steps law firms can take to build a strong brand.
Table of Contents
Developing Your Brand Identity
Before you can start building your brand, you need to understand what you want your brand’s identity to be. In basic terms, a brand identity is how you want your law firm’s brand to come across to clients. That means thinking about your clients is a good place to start.
Who are your clients, and what types of problems do they need you to solve? A lawyer working in criminal defense will have clients with very different goals and motivations than those of personal injury lawyers, tax attorneys, elder law experts, etc. You want to tailor your brand to your client base and speak to their needs.
Once you have a clear picture of your clients and their needs, start working on your mission and values. Think about what you want your firm to stand for and the values you want to represent. Establishing strong values can convey your commitment to professionalism, integrity, and service. It can also connect your brand with the needs of your target audience.
Visual Brand and Messaging
Now that you’ve fleshed out your brand identity, you can work on developing the visual elements and messaging of your brand. Key visual elements include a color scheme and logo for your brand. Some brands may also select typography and guidelines for images associated with the brand. Additionally, you’ll want to craft messaging that resonates with clients. A strong slogan or tagline can communicate your value and what your firm represents. The key is to ensure visual elements and messaging reflect your brand identity.
Build or Update Your Website
Much of modern law firm brand building occurs online. Your website serves as the digital home for your business. It is one of the first places potential clients may find you, so it is crucial for making the first impression and establishing your brand identity.
A good website is user-friendly and visually appealing. You should also use your brand’s visual and messaging elements throughout its design. It is also important to ensure the site works well for desktop and mobile users. You should also make sure it clearly outlines and explains the value of your services.
You also need to optimize your website for search. Beyond making your website more discoverable in search engines, SEO can help with brand recognition. Start by performing keyword research and optimizing pages for the relevant terms. You may also want to identify various brand-specific keywords to use in content. After that, you can develop continued SEO practices to deploy as part of your marketing strategy.
Aim for the Best Client Service
The service you provide clients will do a lot to shape your brand. It might sound simple, but you must ensure satisfied clients and positive experiences. That starts with clear communication and transparency. Always be honest and straightforward with your clients. Prioritize building relationships and earning trust by expressing genuine care for your client’s needs and concerns. Don’t make promises you aren’t 100% sure you can keep. Small gestures can also make a big difference. Reach out to clients to offer updates and see how they are doing. Go out of your way to exceed expectations.
Invest in Digital Marketing
Having a website is a good start for establishing an online presence, but digital marketing can take you to the next level. If you look at this article by Exults.com, you’ll see there are several steps law firms can take to reach clients and grow their brands online.
You can start by building out your SEO efforts. Beyond keywording your site, work on content marketing to target more keywords and build your online presence. Claim your Google business profile and work on local SEO. Many lawyers will also benefit from email marketing.
Social media marketing can also be essential for online brand building. Identify the platforms that offer the most value and create profiles. Find ways to engage with your audience and provide value. You may even want to consider using some of the paid advertising tools. Deploying PPC advertising in search engines and social media can also offer value.
Networking and Community
Building your professional network and getting involved with the community can also help with brand building. Attend industry events, conferences, and legal seminars. These opportunities could help you connect with potential clients or make professional relationships that could lead to referrals. Community involvement is also important. You could attend local events to meet people. It could be more effective if there are ways to sponsor local events. Looking for opportunities to give speeches or advice in community settings like business organizations or schools.
Building a brand is not a one-time effort. It’s an ongoing effort that should keep evolving. Monitor your strategies regularly and identify what works and what doesn’t. Adapt and adjust to changing client needs and trends. You may even want to consider hiring professionals to maintain and evolve your strategies so you can focus on running your firm and serving clients.