Google Analytics is the web metric software of choice for many small business websites. It is a tool which can be installed on your site for the purpose of showing what is happening.
However, many business owners fail to make proper use of the data provided by analytics due to lack of resources or lack of skills.
The following are some tips which will help you use analytics more effectively for your business website.
1. Establish Your Goals
When someone visits your site, there is an action you want them to take. This could be filling a questionnaire, purchasing a product, signing up for your mailing list or downloading a document.
Having these kinds of goals will make your analytics more meaningful.
For instance, you will be able to know how many people signed up for your mailing list, and how they found your site.
If you don’t have any goals, then analytics becomes useless.
2. Create a Dashboard
Many times, the amount of data produced by analytics can be quite overwhelming.
So how can you reduce your analytics to a manageable size? Simply create a dashboard which only carries the data of importance to your business.
For instance, your dashboard could offer information such as a list of referring sites, the keywords used to find your site or show where visitors are coming from.
It could also indicate which of your content is most popular with readers.
In case you are running a specific campaign, it would be advisable to create a separate dashboard to monitor its progress.
3. Video Event Tracking
For many businesses, video content is an essential part of their marketing strategy. You will need to keep track of the number of people who have watched your videos.
Analytics can help you monitor the amount of time people spend interacting with your content, as well as activities such as clicking on the play, rewind and pause buttons on your player.
To insert the tracking code on your website, you might need the help of a professional web developer.
4. Branded vs. Non-Branded Traffic
Though most businesses have dedicated customers who purchase goods and services on a regular basis, they are also constantly looking for ways of attracting new customers to their websites.
You need to think of keywords or phrases which your prospects are likely to use when searching for you.
Set up your analytics to show you the amount of traffic received, as well as which branded and non-branded terms visitors use to find your site. Remember to exclude your own visits to the site.
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5. Set Up Social Channels
Analytics is a great tool for monitoring social media activity.
Set up your analytics to keep track of your social accounts such as Facebook, Twitter, LinkedIn and YouTube.
You will then be able to know how much traffic the social channels are generating for your site, as well as the number of conversions resulting from your social activities.
6. Campaign Tracking
You can set up your analytics to show which activities are producing the best results for your business.
For instance, you could share the same information on Twitter and Facebook. Analytics will show you which audiences gave a better response to your content.
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7. Internal Site Search
When visitors are searching for something in your site, they are likely to enter a phrase in the search box.
Once you turn on your site search tracking, you will be able to monitor these searches and find out what kind of information most people are looking for.
In addition, analytics will show you how long they remained on your site, the number of pages browsed and whether they met any of your set goals.
8. Cross Domain Tracking
Some businesses have their information contained in several domains. For instance, you might have a business site, a blog and an ecommerce site all hosted on different domains.
You can set up your analytics to monitor results across different domains. This is a task which will require the help of a professional web developer.
Once the tracking code is set up, you will be able to monitor web users as they move from one site to another.
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