If you said to potential clients that were interested in your business and wanted you to work for them on a project, that you cannot deal with everything they need, would you be chosen by them?
Of course not, no client wants to hear the word ‘no’ coming from a business they want to partner with. It’s just the same way you don’t want to hear the word no from your employees in the same context. What you do want to hear is ‘we’ll find a way to manage’ or something of that nature.
When you’re posed with a unique task that you know you don’t currently have the software to complete, you must not panic. There are other aspects of unique tasks that can help to solve the problems you’re given.
Consider the delicate balance between employee skills and the tools they have at their disposal to complex said unique task.
Go shopping around
Most businesses do not have every tool in the box that is of their own making. Very often businesses will mould and shape their capabilities in accordance with the challenge they have undertaken.
They instead use SaaS LMS Systems because you can get any kind of service tool that you need. You have a lot of options to choose from and categories to explore such as the top 20 for value of money, best customer experience and best user experience.
These are all reviewed and rated by businesses so you can go through and shop around for the company that offers the best in class. The majority of companies that offer SaaS have particular industries they serve as well as sectors. For a unique task you will need a unique company that can provide you with the right tools.
Even though you have the right tools for the job, who’s going to use them?
For unique tasks, you have to be ready to not just hire temporary employees, outsource, go the freelance route, but also to train your own employees to complete them. Quite obviously, most businesses only take on unique tasks if the upside potential is very much in your favor.
There’s a lot of hassle for you as the owner but sometimes more so for your employees. They might need to learn how to use the various software that you utilize for just this task. Employees who are given the task might need to drop their other responsibilities and learn while at work or possibly, do a little extracurricular activity and learn how to use the software at home.
Business owners might need to pay such employees for overtime so be warned.
More patience required
Unique tasks of a nature such as that is foreign to your business take time to complete. Unlike other tasks which will require you to use tools and skills your business already has, unique tasks will not be completed in the same timeframe. You need to make sure you have scheduled the phases of the task in a way that running out of time will never be a realistic occurrence.
Unique tasks that clients give you should not be turned down because you don’t currently have the tools to complete them. Use SaaS as a window to the tools you need and plan how much time you will need.